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If You Want More good things, in business or in life; give more first. Here's the reason I say that…
The other day I was having a phone conversation where the concept of "give more first" was front and center. It was with someone very close to me Ok…my oldest son) Shhh, don't tell him I told you, okay. He was complaining that his job had gotten boring and his bosses weren't giving him work that was challenging.
Mind you this is his dream job and one he worked very hard to get. I also want to tell you that he is MORE than capable of handling the more challenging (and fun) work.
After talking for a while and asking some pretty pointed questions, I got to the heart of the matter.
Because in his mind the jobs he was being given were tedious, even monotonous; he did them grudgingly. He'd even gotten a little slow about getting his work done and had been talked to about it.
Ah…here came my teaching moment. Love it when this happens
Give more first is an age-old concept. I told him that to be trusted with more (the more challenging, fun assignments) he was going to have to prove to his bosses that he could ace the assignments he'd already been given. Those were the skills they'd hired him for.
He'd have to prove to them by not only doing his (boring)work and finishing it under the deadline, but by doing the other stuff in addition. He needed to do it well and finish that on time, too.
Luckily, my boy is one smart cookie and got what I was saying almost immediately. Yeah, him!!
It's like the story of the talents in the Bible. You remember the one. Here's the Reader's Digest version…
Three servants, master is going on a business trip and gives each of the some money (talents) to take care of for him and he'd see what they'd done with them when he got back. The first two servants rocked. They invested the talents, made a profit and the master was doing a happy dance. They both were given even more of the master's property to take care of.
The third guy hid his; buried it, in fact. He only did enough to keep his job and get by so the master wouldn't be mad if he took a chance and lost the talent. He did just enough…
You know what happened. The master got miffed that the servant wasn't living up to his capabilities and the trust he'd placed in him and POOF!! Out the door he went.
Like I said, my son got it. When he went back to work he'd already made plans to finish up the project he'd been working on and ask for the extra, fun projects that were coming available. He knew that to have more, he'd have to give more…first. He realized he had to give first and do a stellar job what he's been entrusted with before he could move on the the more challenging and interesting work he really wanted to do.
Heck, if his excitement keeps up (like I know it will), he may even get a raise out of it…cha-ching!!
What situations in your business have you been in where you had to give (sometimes a lot) before you could reap the rewards? Please share in the comment section below. I'd love to hear. Until then…
To Your Giving Success,
The first was an excellent audio by my Mentor and Coach, Sandi Krakowski where she gave examples of how to make sure you can do business under crazy circumstances like bad weather, power outages and dead phone lines.
The other is something I'm going through right now in my own business. I have a very sweet, very nervous first-time home buyer who is days away from closing on his home and because the mortgage company doesn't have their back up plan in place, the possibility exists that we'll miss our closing deadline losing him both his home AND his earnest deposit.
Here's what's going on.
The mortgage company we went with is well respected and the Loan Officer is someone I've worked with many times before.
And if you know the Real Estate business, you know that a good loan officer is worth their weight in gold.
The issue isn't with my Loan Officer, who by the way just went on leave for a surgery.
The issue is with the company itself and the fact that with my trusted mortgage gal down for the count, the loan is being handled by some one else and a processor who never answers her phone. Aaaaack!!
OK, so we're three days away from our closing deadline. No loan documents at the title company. I'm calling the processor and leaving messages ALL day. The Listing agent is sending me emails in all caps (and we know what THAT means) and my buyer, God bless him, waited all day to call me before freaking out on the phone.
Can't blame him…I've been there.
When I finally get someone at the lender's to answer the phone I'm told by the other loan officer that she doesn't know what's going on with the file (but she'd find out) and that the processor had gone home early that day. Oh, and she hoped she'd be in the next day to take care of this.
She HOPED, that MAYBE she'd be in. Wrong answer…aaaaaa…you lose.
These guys have absolutely no back up plan for something critical like what's happening with my buyer. So, if one person goes home sick that entire block of business stops and no work gets done until they feel better? Nope, sorry, not buyin' it.
Maybe I'm just being a little sensitive, but when my buyer stands to lose a couple thousand dollars AND the contract on the house AFTER we had to do a 7 day extension for something that wasn't his fault, I get more than just a little miffed. And now because of poor planning on the lender's part, everyone has to jump through hoops to get this home closed.
That's just plain looney…and unacceptable.
The morale of the story. Plan for the unexpected…anticipate that things could go sideways for no good reason. Always make sure that someone can step in to take over in case of an emergency.
You may never need your back up plan, but won't it be nice to be ready if you do. I'll keep you posted on my Buyer. I'll be getting him a nice bottle of wine for a house warming gift. Think I'll get one for me, too.
After this I think I'll need it…
Ever had something unexpected happen and you were totally unprepared…or maybe the unexpected happened and you were ready and sailed through it. Please share in the comments below. You never know who it might save from pulling their hair out in a crazy situation.
Beth Heilman is a 20 year Real Estate veteran and Owner/CEO of Red Leopard Marketing, a company specializing in using Social Media Marketing (and some other nifty cool things, too) to help Real Estate Professionals attract, engage and keep their ideal customers. After experiencing the devastating effects the housing market crash had on her and her fellow Real Estate peeps, she has made it her mission to get businesses back on track using innovative marketing strategies with an emphasis on Social Media. Business as usual just doesn't work anymore. Beth has lived in fabulous Las Vegas for 30 years. She's a mom of four great kiddos and a "gramita" to 10 amazing grandmunchkins. Her philosophy in business and in life is "when you do the right things for the right reasons, things will turn out just fine". Know what? She's right…